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  >  FAQ
What is BrincaPlay?

We are a soft play equipment rental company and we look forward to creating tons of fun memories with you and your little ones.

Our play areas offer a safe environment for infants and toddlers ages 0-5 years old to have a great time while climbing, tumbling and developing their gross motor skills.

Get ready to amaze your tiniest guests with an area put together just for them, and get compliments on organizing the most incredible toddler gatherings. Let’s BrincaPlay!

What is soft play?

It is the perfect combination of safety and fun for infants and toddlers. Our colorful soft zone equipment is made of soft, sturdy foam covered in reinforced vinyl, giving infants and toddlers the opportunity to safely explore while socializing, learning and developing their gross motor skills.

Are you insured?

Yes. We carry general liability insurance. However we also require the hirer to sign a liability waiver on behalf of his/her guests.

Who can play? What ages are appropriate for your equipment?

Our soft play areas are suitable for infants and toddlers from 6 months to 5 years of age.

Can a 6+ year old sibling play in the soft play areas?

They are welcome to accompany younger siblings but only children ages 6 months to 5 year old can play with our equipment. 

Are adults and kids older than 5 years old allowed to enter the soft play area?

Only to accompany and supervise a child between the ages of 6 months to 5 years old. All adults and children must follow our safety rules.

What are your safety rules?

Shoes off

Ages 6 months – 5 years old ONLY

Food, candy, gum, drinks and sharp objects out

Every child must be supervised by an adult at all times

Treat others the way you want to be treated

Yay, it’s time to BrincaPlay!

Do children need to be supervised while using your soft play equipment?

Yes, at all times and by an adult. No exceptions.

Is someone from your team able to supervise the children?

Not at this time.

What is the best venue to host a BrincaPlay party or play date?

Indoor areas from 100sqf+ make the best option, especially due to Florida’s unexpected and constantly changing weather conditions. During sunny days, outdoor locations are excellent options, too. Keep in mind that we do not install over dirty, muddy, uneven or rocky surfaces and we have the right to cancel an event if the chances of rain are over 40% and the party host is unable to find an indoor area for us to install the soft play zones.

How do I book a reservation?

Visit https://www.brincaplay.com/brinca-catalog/rent-soft-play/ , select the option of your choice, indicate date and time of the event, choose add ons, and proceed to checkout.

What package should I pick?

Make sure to read the description of each package for age recommendation and equipment information. Contact us at info@brincaplay.com if you need additional assistance.

What are the accepted payment methods?

We only take credit cards at this time.

Do I have to pay in full?

You can pay in full or pay 50% at booking time and the rest 24 hours prior to the date of the event.

Are deposits refundable?

Deposits are non refundable within 7 days prior to the event. If you paid in full, your deposit will be 50% of the total cost of the reservation.

What happens if it rains?

We have the right to cancel an event if the chances of rain are over 40% and the party host is unable to find an indoor area for us to install the soft play zone.

Will I get my deposit back due to inclement weather?

In the event of inclement weather, we will work with you to reschedule your event at no cost. The new date will depend on availability.

What is your delivery policy?

During the checkout process the system will automatically calculate a shipping cost based on how far your event will be from zipcode 32827.

What is the setup and pickup policy?

We deliver, setup and pickup the equipment within 2 hours prior and after the contracted start and end of the event. We need at least one hour for setup and take down.

The hiring party must be present and sign a form assessing the good condition of the equipment. If during pickup time our team notices significant damage to our equipment, we will charge the cost of cleaning, repairing or replacing the damaged item to the credit card on file. Should this be the case, we will provide you with a receipt showing the incurred expenses.